Shipping Policy – Dior Pharmaceuticals for Macbancton Store

Welcome to the Macbancton operated by Dior Pharmaceuticals. We are committed to delivering your healthcare, wellness, beauty, and FMCG products safely and on time across India.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• During high-demand periods, dispatch timelines may be slightly extended.

Shipping Timeline

• Standard delivery time is typically 3–7 business days depending on your location.

• Remote or non-serviceable areas may require additional delivery time.

• Customers will receive shipment tracking details via SMS, email, or WhatsApp once the order is dispatched.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout.

• Free shipping may be offered on selected products, promotions, or minimum order values.

Delivery Partners

We work with trusted courier and logistics partners to ensure secure and timely deliveries across India.

Order Tracking

Once your order is shipped, you will receive a tracking link to monitor your shipment status in real time.

Delayed or Failed Deliveries

While we strive for timely deliveries, delays may occur due to:

• Weather conditions

• Natural calamities

• Transport disruptions

• Incorrect shipping information provided by the customer

If delivery fails due to an incorrect address or unavailable recipient, re-shipping charges may apply.

Damaged or Missing Products

If you receive a damaged package or missing item:

• Contact our support team within 24 hours of delivery.

• Share clear photos/videos of the package and products for verification.

Contact Us

For shipping-related support or queries, please contact:

Dior Pharmaceuticals – Macbancton Store
Email: sales.macbancton@gmail.com, diorpharma@gmail.com
Phone: +91-6280139688, +91-7652861433